something you may want to try on the 400ex is a bush at the bottom mount too. Ken Oconner doesnt use on in his vids but Teflon and I have found that without one, there is the risk of over tightening the bolt which can cause the shock alloy to bend and also the shock needs to pivot there to some degree.
As you can see in the pic, I had a brass bush made to fit tightly through the shock (15mm OD, 10mm ID) it fits exactly through the shock mount and is flush on either end. This prevent over tightening and possible collapse of the "wings". Also, in the case of wear between the bolt and the shock, the brass bush will wear which i can then replace, whereas without it, the shock alloy would wear and that damage is not repaireable!